ESO can capture patient data and share it in real time
In Huntsville, first responders are using new technologies to continue to prioritize public safety and improve patient outcomes in healthcare.
HUNTSVILLE, Texas – Walker County EMS in Huntsville recently made a key investment in technology that helps them improve patient care, especially for those who have suffered medical emergencies like strokes or heart attacks.
“Everything we do wants to be data-driven and evidence-based when it comes to our medicine, and so if you don’t have data, you can’t improve,” said Chris Toman, deputy director of the Walker County EMS. measures itself, improves. So now we have all kinds of data points for every type of call, from how we manage staff to calls, we execute in the field, cost analysis, and so on.
ESO software changes the way first responders collect, share, report and analyze critical information. Local EMS agencies, fire departments and hospitals can be connected like never before.
“We process a patient, a call, and that patient is taken to the hospital, approximately 24 to 48 hours later, depending on the disposition of the patient, we will receive the results data which will be sent back to us securely, while in the past you would have to wade through boards, make phone calls and go through all sorts of paperwork trying to prove who you are and why you need this information,” Toman said.
Not only are those at Huntsville EMS happy with the latest additions, but the doctors and nurses working at hospitals like Houston Methodist are happy too.
“That transparency alone has been vital because I think it’s very important. You know because that’s how you learn,” said Houston Methodist neurologist Nhu Bruce. “You learn by saying this is what I saw. I took the patient there, then you learn how they did in the hospital and what the studies show.
With all of this additional, accessible information, Walker County EMS and first responders can reinforce their knowledge by repeating the things that worked well and changing the things that didn’t work.
“We are all trying to benefit the community. We’re all trying to elevate the level of care provided, not just you know, the pursuit of excellence within our hospitals,” said Sterling Taylor, Director of Hospital EMS Solutions at Houston Methodist. “We also want EMS agencies to have everything they need to raise their level of care walls as well.