AG Nessel relaunches power outage feedback form
LANSING – Michigan Attorney General Dana Nessel is once again asking consumers to provide feedback to the department after it suffered a power outage to help inform its ongoing advocacy before the Public Service Commission of Michigan. Michigan (MPSC).
The form, available on the Ministry of the Attorney General website, allows consumers to submit information about the outage, duration, and restore experience. It will take less than five minutes to complete.
“Consumer feedback is invaluable as we continue to defend consumer interests before the Commission,” Nessel said. “Summer in Michigan should not correlate with expected and prolonged outages. Residents deserve reliable service and fast restoration in the event of an outage.”
Nessel first created the form last summer to better understand the impact of extended outages on consumers. The first reactions collected were used in the comments filed with the MPSC in October.
Most recently, Nessel helped secure a 40% reduction in the amount of gas rate increases for energy consumers, saving taxpayers more than $100 million.
In addition to providing commentary, the summer provides an opportunity to review Nessel’s consumer alerts related to flooding and power outages, including seek out contractors if home repairs are needed before paying for a project and alerting drivers of water damaged vehicles for sale on the used car market.
Your link to consumer protection is just a click away or a phone call away. Consumer complaints can be filed online at the Attorney General’s websiteWhere if you have any questions, call 877-765-8388.